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Booking Terms & Conditions

While your hosts are truly amazing, they can't control the weather, so unfortunately your personal itineraries may change without prior notice due to bad weather or bushfire bans, for example. We regularly review our partners to ensure that their products and their service are consistent with Rich & Lingering’s approach.  If for any reason they no longer meet our stringent requirements we may no longer include them in tour itineraries.  Therefore we may alter itineraries in order to exceed your expectations.

We do reserve the right to cease any tour at our sole descretion at any time, whether that tour has begun or not. No refunds will be available. While tours are private, tastings and experiences may not be, unless specifically noted in the detailed itineraries provided.  We are happy to arrange private experiences if required and separate rates can be provided.

Enjoying fantastic food and wine is not currently recognised as an extreme sport. However, all guests travel entirely at their own risk and should arrange independent travel insurance before departure. Travel insurance for guests is not included in any of our services. All tours are provided in English, but we are happy to work with translators should you have one.

We may request a deposit at the time of booking, with full payment prior to the date of travel unless otherwise arranged.  All prices are in Australian dollars and charged on a per person basis. 

If for some unfortunate reason you must pass up an experience of a lifetime then cancellation fees may apply. If more than 60 days notice is provided, no fees will apply. A charge of 25% of total booking will be incurred if between 14 to 60 days notice is given. Cancellation less than 14 days prior to departure will incur a cancellation fee of 75% of total booking. Less than 48 hours and no refund will be given. See, that's why you need insurance.

Privacy Policy

Rich & Lingering maintains a firm commitment to privacy in accordance with the guidelines issued by the Australian Privacy Commissioner. This statement discloses our information gathering and dissemination practices for this site.

Rich & Lingering needs to collect personal information about you, including your name, address, email and telephone number to provide our food and wine experiences.  All requests for credit card details following a booking will be handled personally with you over the phone. 

Electronic mail addresses

Our contact forms are not transmitted in encrypted form.  If you choose not to use email, then please telephone us or write to us.  We will record your email address if you transmit it to us electronically either in an email message or via a web page form. It will only be used for the purpose for which you provide it, and will not be added to a mailing list unless you request that this be done.  We will not disclose it without your consent.

Information logged

When you visit this site, our server logs information that is provided by your browser. This information is used to create summary statistics that allow us to assess the number of visitors to our site, discover what information is most and least used and determine technical design specifications.  The information logged is as follows: the type of browser you are using; the date and time of your visit; your top level domain name (for example .com, .gov, .au, .uk etc); the address of the referring site; your server's IP address, and the address of the pages accessed.

We use the information only for statistical analysis or systems administration purposes by the strange technical people in the back room and no attempt will be made to identify users or the browsing they do, unless disclosure is required by law.

No Spam Policy

We only email people who have an existing business relationship with Rich & Lingering or those who seek to enter into one as required by Australian law.

Copyright

All original material is copyright to their respective owners. If you wish to use any
content on this site, permission should be sought from webmaster, and we would be keen to help.

Disclaimer

You accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this site and our tours, and any information or material available from it.  To the maximum permitted by law, Rich & Lingering will not be held liable for any damage, loss, cost or consequence to any person from using this and any information or material available from it.

Sometimes our website contains links to third party websites, for your convenience and information.  When you access a non- Rich & Lingering website, please understand that Rich & Lingering is not responsible for the privacy practices of that site.   We suggest that you review the privacy policies of each site you visit.

These terms and conditions take effect immediately and supersede any existing terms and conditions.

All privacy concerns are to be addressed to Rich & Lingering either by:
Email: webmaster
Post: PO Box 2212, Magill North SA 5072, Australia